At the age of 18, I knew that I wanted a career that would allow me to help others. I eventually became an occupational therapist, a profession which has given me countless opportunities to make a difference in people’s lives. It has been nine years into the job and I remain driven by my passion to serve others. I find satisfaction in helping my patients get their life back on track.

I am also a passionate advocate for quality improvement. Some key quality improvement projects that I was involved in include reducing errors in the inpatient billing process, optimising the temperature of hot packs used in therapy, and improving stock management. I feel that the work has led to increased efficiency and better care for patients. 

The satisfaction that I find in seeing patients receive the care they deserve is what keeps me going. The smile on my patients’ faces when they accomplish tasks they once thought were impossible, reminds me that I’m in the right job.

Lee Hong Rui
Principal Occupational Therapist
Singapore General Hospital

Winner of the Superstar-Allied Health category at the Singapore Health Quality Service Awards 2018