Patients with multiple chronic conditions will receive more help in managing their transition to home care with the launch of the Care Coordinator Associate (CCA) Programme, which trains people to check on discharged patients from SingHealth institutions.
Patients in hospital with multiple
chronic conditions will receive
more help in managing their transition
to home care with the launch
of a programme yesterday.
The Care Coordinator Associate
Programme aims to train people, including
mid-career Singaporeans,
to check on discharged patients of
SingHealth institutions, which include
Singapore General Hospital (SGH) and KK Women’s and Children’s Hospital.
Such care coordinators will be
full-time employees of SingHealth
institutions and draw a salary of
$1,600 to $2,200. They will be
taught how to conduct telephone
follow-ups and make home visits to
ensure patients and their caregivers
are able to keep to the discharge
care plan drawn up by a
team of “patient navigators”, who
are registered nurses.
Care coordinators will also assess
the safety of the patient’s
home and his risk of suffering falls.
They are tasked with educating patients
on lifestyle and dietary
changes, and connecting them to
social support services such as
home and day care, financial assistance
and meals-on-wheels.
“As the main liaison between patients
and health and social care
providers, care coordinator associates
are instrumental in ensuring
that patients transit smoothly from
one care setting to another,” said
Professor Fong Kok Yong, deputy
group chief executive officer of regional
health and medical at
SingHealth.
“By keeping a close eye on patients
post-discharge, the care
team can spot complications early
and intervene before they worsen,
helping patients to remain well supported
in the community.”
In March, Senior Minister of State
for Health Amy Khor announced
that more mid-career Singaporeans
will be trained as care coordinator
associates.
Anyone can sign up for the programme,
paying $5,350 in fees.
After completing the three month
full-time course, they will be
awarded a certificate in integrated
care. The first intake of up to 20
trainees will start their training in
September, and be deployed to
SGH and KKH.
Singaporeans making a mid-career
switch to the healthcare sector
as care coordinators will get
90 per cent of their training fees
funded under the Professional Conversion
Programme, with the remaining
fees covered by participating
employers.
Interested applicants will need to
be hired by participating employers
before undergoing training. Applications
for the first intake are
open from now till July 31.
SingHealth is also partnering Republic
Polytechnic (RP) to develop
a new specialist diploma in transitional
care management. The
part-time programme will start in
October and students can later join
SingHealth as care coordinator associate
executives.
The two institutes are also working
to incorporate a transitional
care module into the curriculum of
RP’s diploma in health services
management. The module will start
in October next year for Year 2 students,
who can join SingHealth as
senior care coordinator associates.
Other healthcare institutions
also offer similar services such as
transitional care, which helps ease
patients back into their homes after
discharge.