- Staff from public and private healthcare institutions, and organisations from the Intermediate and Long-Term Care (ILTC) sector receive the Singapore Health Quality Service Awards from President Halimah Yacob today
Singapore, 15 January 2019 – The Singapore Health Quality Service Awards was held today at the University Cultural Centre, National University of Singapore. President Halimah Yacob, who was the Guest-of-Honour, presented 3,462 Silver, Gold, Star and Superstar awards to healthcare professionals from 34 public and private healthcare institutions, and organisations from the Intermediate and Long-Term Care (ILTC) sector.
The award recipients were selected based on stringent criteria including testimonials of acts that go the extra mile from patients and colleagues as well as number of compliments and service awards received.
In addition, Best Team awards were presented to recognise outstanding efforts that improve patient experience and safety in the Clinical Practice and Service Initiative categories.
In its ninth year, the annual Awards organised by SingHealth Duke-NUS Academic Medical Centre since 2011 is Singapore's first dedicated platform to honour outstanding healthcare professionals who have delivered quality care and service to patients. The Awards saw a record number of 34 participating organisations from the ILTC sector with new entrants including Fullerton Health, Peacehaven Nursing Home and SATA CommHealth.
Of the 3,462 awards presented, there were 2,481 awards in the Silver category, 738 in the Gold category, 234 in the Star category and 9 Superstar awards presented to the top winners from the Clinician, Nursing, Allied Health, Administration, Ancillary and ILTC categories.
Superstar Winners
Clinician Category
A/Prof Tan Heng Hao
Director, KKIVF Centre
Head and Senior Consultant, Department of Reproductive Medicine
KK Women's and Children's Hospital
Dr Ngu Chi Yong, James
Consultant, Department of Surgery
Changi General Hospital
Nursing Category
Ms Adele Woon Pei Ning
Senior Staff Nurse, Ambulatory Treatment Unit
National Cancer Centre Singapore
Ancillary Category
Ms Ooi Shi Yang, Jess
Senior Patient Service Associate, Specialist Outpatient Clinic P
KK Women's and Children's Hospital
Intermediate and Long-Term Care Sector
Clinician Category
Dr Kalaimamani d/o Kanagasabai
Senior Consultant, Family Medicine
Ren Ci Hospital
Nursing Category
Mdm Loh Kwai Yoke
Nurse Manager
Kwong Wai Shiu Hospital
Ms Sagbigsal Jovy Negre
Assistant Nurse Manager, Ward 65
St. Andrews Community Hospital
Allied Health Category
Mr Yap Thian Yong
Physiotherapist, Rehabilitation Services
St Luke's Hospital
Ms Chew Yam Poh
Therapy Assistant, Therapy Services
Ang Mo Kio-Thye Hua Kwan Hospital
Best Team Winners
Clinical Practice Improvement
Project title:
| Spread stratagem to achieve effective prevention and management in reducing Hospital Acquired Pressure Injuries (HAPI) |
| Team name: | CGH Pressure Injury Taskforce |
| Institution: | Changi General Hospital |
| Project title: | Promoting Patient Safety – The Journey Towards Binless |
| Team name: | Nursing Infection Control Taskforce |
| Institution: | The National Kidney Foundation |
Service Initiative Improvement
| Project title: | Reduce Turnaround Time (TAT) for CGH Patients' Placement to Voluntary Nursing Homes |
| Team name: | Intra-Inter |
| Institution: | Changi General Hospital (CGH), Agency for Integrated Care (AIC), Peacehaven Nursing Home, All Saints Home (Tampines) |
| Project title: | Let's Wheel It |
| Team name: | Transport Task Force |
| Institution: | The National Kidney Foundation
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