Even though I do not work directly with patients in my role
at the Department of Facilities Management & Engineering, my work affects
the lives of almost everyone in the hospital.
At SGH, I am in charge of ensuring that facilities in the
various wards, clinics and operating theatres stay in tip-top condition and
meet infection control standards. When issues are highlighted, I first look at
how we can improve our processes, then pre-empt similar issues that might happen
elsewhere. I try to prevent and solve these issues before they affect hospital
Knowing that I’m making a difference is what
keeps me going. Frontline colleagues have their own set of challenges as they
interact with patients and the public. If I can do something to help them work
more efficiently, i’m ultimately helping patients as well.
Senior Executive, Facilities Management & Engineering
Singapore General Hospital
Winner of the
Superstar-Administration category at the Singapore Health Quality Service