Patient-centred care is all about – connection with patient and family.
"An advanced-stage cancer patient requested to fly home despite his unstable condition. After making arrangements for the patient's transfer, his wife came to say goodbye to me. I shared my personal experience on end-of-life care and told her to call me if she needed help. I was relieved when the patient reached home safely. This encounter helped me realise what patient-centred care is all about – connection with patient and family, personalised coordination and reassurance."
Nurse Clinician (Patient Navigator),
Singapore General Hospital