"I once attended a training where the facilitator was extremely engaging and entertaining. However, after the session, all I could remember were his jokes, instead of the content he was sharing. This made me more mindful about balancing the need to deliver the required content while engaging the learners. It taught me not to lose sight of the main point of the lesson, and to be intentional in planning my teaching activities." 

Goh Soo Cheng
Principal Medical Social Worker (Educator), Singapore General Hospital