Trained as an intensive care unit nurse in India, I was initially not used to the slower pace
of geriatric care when she joined Ren Ci Nursing Home as a staff nurse 10 years
ago. I moved to Ren Ci Community Hospital a year later and has since found
great fulfilment in my work.
I manage a team of nurses to care for some 40
elderly patients. I am actively involved in projects aimed at reducing pressure
sores as well as fall risks among elderly patients.
As a team, we also redesigned the hospital’s admission-to-discharge
process to improve patient and caregiver experience. We also worked with
physiotherapists and occupational therapists to create a workflow where
caregivers are updated regularly on the rehabilitation progress of their loved
Patients and their families trust that they will get good care in the
hospital and it’s important that we don’t betray that trust. I believe that we
deliver better care when we treat each patient as a unique individual.
Manager, Ward 13
Winner of the Superstar–Nursing (ILTC)
Award, Singapore Health Quality Service Awards 2018