Singapore, 30 January 2018 – The annual Singapore Health Quality Service Awards 2018 held today at the MES Theatre at MediaCorp honoured 3,582 healthcare professionals from 30 public and private healthcare institutions. The Awards were presented by Mr Gan Kim Yong, Minister for Health. Organised by SingHealth Duke-NUS Academic Medical Centre since 2011, the nationwide award is Singapore’s first dedicated platform to honour healthcare professionals who have delivered quality care and excellent service to patients. 

Of the 3,582 awards presented, 2,619 awards were in the Silver category, 701 in the Gold category and 262 in the Star category. 

Eight Superstar awards were presented to the top winners from the Clinician, Nursing, Allied Health, Administration, Ancillary and Intermediate and Long Term Care (ILTC) categories. Best Team awards were also presented to multidisciplinary teams for their outstanding efforts to improve patient experience and safety.

Dr Chan Yew Meng

Senior Consultant, Department of Otolaryngology

Singapore General Hospital

Mdm Teo Poh Tin, Tina

Senior Nurse Manager, Cardiac Catheterisation Laboratory

National Heart Centre Singapore

Ms Lee Hong Rui

Principal Occupational Therapist, Department of Occupational Therapy 

Singapore General Hospital

Mr Liang Dianhui

Senior Executive, Facilities Management & Engineering  

Singapore General Hospital

Ms Rossnani Bte Abdullah

Senior Patient Relations Associate Executive, Clinic Operations - SOC C 

National Cancer Centre Singapore

Ms Lingaraj Prabha

Nurse Manager, Ward 13

Ren Ci Community Hospital

Ms Gelena Giselle Anandarajah

Senior Occupational Therapist, Therapy Services

Ang Mo Kio – Thye Hua Kwan Hospital

Mr Mohamad Sharil Bin Abdul Rahim

Executive, Volunteer Management – Allied Health Department

Ang Mo Kio – Thye Hua Kwan Hospital

Project title: SGH Multidisciplinary Burn Centre Protocol

Team name: SGH Burn Management Team

Institution: Singapore General Hospital

Project title: Prevention of Catheter-associated Urinary Tract Infection (CAUTI) in a Community Hospital in Singapore

Team name: CAUTI Eliminators

Institution: Ang Mo Kio – Thye Hua Kwan Hospital

Project title: Discharge Lounge (DL) @ CGH

Team name: CGH Discharge Lounge Care Team

Institutions: Changi General Hospital

Project title: Frequent delay in discharges which are avoidable in Ward 13 and poor NOK satisfaction in communication which can be improved

Team name: Lean and Design Project Team

Institutions: Ren Ci Community Hospital