Dr Ngu has been a surgeon with Changi General
Hospital’s Department of General Surgery since 2009.
Describing his work as “humbling, because patients put
their lives in our hands”, he spares no effort in providing his
patients with the best care possible. His dedication has
prompted patients to send numerous cards and heartfelt
notes to thank him for his exceptional care.
In 2014, Dr Ngu championed the Enhanced Recovery
Programme (ERP) which results in faster recovery and fewer
complications for patients undergoing colorectal surgery.
The programme effectively shortened the average length of
stay in hospital from 7 to 4 days, and reduced complication
rates by more than 50 per cent. This also resulted in fewer
unplanned readmissions and improved patient satisfaction.
Dr Ngu has also been instrumental in the hospital’s
development of minimally-invasive and robotic colorectal
surgery. Working with a dedicated team of nurses and
anaesthetists, he introduced numerous measures to
optimise the recovery of patients after colorectal surgery.
These include pre-operative counselling to better
understand patients’ needs, selective bowel preparation,
goal-directed fluid therapy, as well as early post-operative
feeding and ambulation.
Aside from his official duties, he was part of a medical team
that volunteered their services in 2016 to perform hernia
surgery in Bangladesh. Following the success of this
mission trip, the team of surgeons, residents and
anaesthetists returned in August 2017 to continue their
On the research front, Dr Ngu actively contributes to
medical journals and is on the Reviewer and Editorial boards
of several scientific journals. He received the Outstanding
Reviewer Award by the International Journal of Surgery
Case Reports in 2015 and the Reviewer Recognition Award
by the Singapore Medical Journal in 2016.
A firm believer in knowledge-sharing and skills transfer,
Dr Ngu trains his juniors to improve their surgical
management and bedside manners, and constantly
reminds them of the need to be meticulous and
Dr James Ngu Chi Yong
Department of General Surgery
Changi General Hospital
Recipient of the Singapore Health Quality Service Awards (SHQSA) 2019 Superstar Award - Clinician Category